Change Photoshop Serial Number
If a Creative Cloud app asks for a serial number
Creative Cloud apps do not require serial numbers. If you are asked to enter a serial number when you start a Creative Cloud app, it is an error. For help resolving this issue, see Troubleshoot when Creative Cloud apps ask for serial number.
If you purchased from Adobe.com or registered your product
If you downloaded your product from Adobe.com or have registered it, finding your serial number is simple. Adobe keeps track of it for you.
To see a list of your registered products and their serial numbers, follow these steps:
Access your Adobe ID account, and sign in with your Adobe ID and password.
Your Adobe ID is the unique email address you first used when you started your membership, or purchased an Adobe app or service. If you used your social (Facebook or Google) account to create your Adobe ID account, your Adobe ID is the same as the email address associated with your social account. For more information, see Manage your Adobe ID account.
In the Order history screen, click the order number in the ORDER# column.
In the Order number screen, click Downloads and Serial Numbers.
If you have the product packaging or a redemption code from a reseller
If you have the product packaging or a redemption code from a reseller, check the following table to find your serial number.
How did you purchase your product? | Where’s your code or serial number? |
| Prepaid card, product box, or from reseller | See the section below: Prepaid card, product box, or from reseller. |
As a Student or Teacher Edition product | See Serial numbers, redemption codes, and product codes Student & Teacher editions. |
As a volume license | You can find your serial number on the Adobe Licensing Website. |
If you purchased your product using a prepaid card, have a boxed product, or bought from a reseller, here's how to find your serial number.
| What do you have? | Where’s your code or serial number? |
| A prepaid card | Find your redemption code beneath the scratch-off foil on the back of the card. For detailed instructions, see Redemption code help. |
| A product box | Serial Number Find your serial number on the disc sleeve or on the product box. The serial number is a 24-digit numeric code. Note: For Elements products, the serial number is located on the Windows DVD sleeve. Redemption Code Find your redemption code on an insert card inside the box. The redemption code is a 22-digit alphanumeric code. For detailed instructions, see Redemption code help. |
| An email from a reseller | Find your redemption code or serial number in the email. If you receive a redemption code, see Redemption code help. |
Invalid or revoked serial number
If you receive a message when trying to install Adobe Creative Suite or Adobe Acrobat, stating that the serial number you are using has been revoked, or is invalid, it is because the serial number you are attempting to use has been blocked by Adobe. Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software.
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Raja movie songs download. When you launch or install a Creative Cloud or CS6 product, you receive the following error:
'We are unable to validate this serial number for <product name>. Please contact Customer Support.'
Note To Creative Cloud Members:
Creative Cloud does not use serial numbers, instead users sign in with their Adobe ID.
1. Obtain the serial number
Every Adobe Creative Suite product you purchase comes with a serial number. Use the serial number to claim ownership of your Adobe Creative Suite product. Here is where to find your serial number:
- Retail DVD: The serial number is on the back of your DVD case.
- Retail electronic download: The serial number is in the email receipt from the Adobe Store. The Adobe Store sends the receipt to the email address you used as your Adobe ID when you purchased the product. Retail customers can obtain their serial key through their Adobe.com account as well. During all Online Store download orders, the serial number is automatically registered to your account.
- Registered serial numbers: If you have registered your serial number with an Adobe ID, this serial number is in your Adobe.com account under the Adobe ID.
- Educational: Teachers and students can obtain their serial number from the Adobe Educational website. For assistance obtaining your educational serial numbers, visit one of these sites:
- Volume Licensing: The serial number is on your Adobe Open Options/Adobe Volume Licensing license certificate. In some cases, it's necessary to contact your Adobe reseller or Information Technology department to obtain this information. The serial number is also listed in the Licensing website (LWS). If you misplace your certificate, you can log in to the account and obtain the serial number for your order. (Note: You have to be listed as a contact on the account ID number to view the serial numbers on the order.)
Important: When you buy software through Adobe volume licensing, it's necessary to download it from the Licensing Website (LWS). You can also install the software using the CD or DVD that came with your volume licensing order. If your serial number doesn't work, you could be trying to use it to activate a retail or trial version of the product. - Retailer/Reseller (OEM): The original equipment manufacturer provides the serial number. OEM products are bundled with hardware or other software. (For example, you can sometimes buy a computer with an Adobe product already installed.) Contact the company that bundled the product.
2. Re-enter the serial number of the Creative Suite product that you are installing.
The title bar displays the name of the product being installed. The following information can help you enter the serial number correctly.
- The installer is product-specific. A separate installer has been created for each Adobe Creative Suite product. For example, you cannot enter your Photoshop serial number to install another product in the suite.
- The installer is platform-specific. The serial number for Windows does not work for Mac OS.
- Serial numbers are numeric. Do not enter alphabetic characters.
- Ignore the hyphens when you enter the serial number. (The installer and launch workflow accept serial numbers with hyphens if you enter them inadvertently.)
- The installer works for only one platform (Mac OS, Windows), but works for all the following. (The installer works for software in all languages.)
- All languages
- Full or upgrade serial numbers
- Retail, educational, volume license, or reseller (not bought directly from Adobe)
- Trial version
3. (Launch) Reinstall the product with the serial number.
The product installer allows you to install as a trial or as a serialized product. If you are installing a trial version, specify the installation language when installing.
- If your serial number is for a different language set than the installation language, you get this error message.
- The following language-specific software installs two language packs. Each line represents a new language group. You can serialize from either language in the pack. You don't get an invalid serial number error if you install in one language and serialize in the next.
- en_US (Universal English)en_GB (International English)
- fr_FR (French)fr_CA (French Canadian)
- es_ES (Spanish)es_MX (Latin American Spanish)
Reinstall the product and enter the serial number when prompted.
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